Plantour does not expose a special one-click recovery action for a failed shared item. Instead, the admin handles failure by reviewing the failed shared item and then taking a normal management action.
- Open Trip > Shared items for the selected trip.
- Find the shared item with the failed status. Plantour marks failed items in the assignment status text, and the admin is also notified when a participant finishes with failure.
- Review whether the item should stay failed as a record, be updated, be unassigned, or be reassigned.
- If the item itself needs correction, select it and use Update to change its details.
- If the same participant should no longer own it, clear the assignee or use the target workflow to unassign it.
- If another participant should take over, choose a different assignee from the row dropdown or use the Trip participant target to reassign it.
- After reassignment, Plantour resets the previous acceptance state so the new participant can accept and handle it.
In practice, a failed shared item means the admin should decide whether to revise the item, remove the assignment, or move the responsibility to someone else.